Frequently Asked Questions
Whether you are relocating to South Florida or need a temporary home for a few weeks, Hyde Resort and Residences offers the ideal short and long term stay solutions for you and your family. The resort’s 363 beautifully decorated condominiums range in size from one to three bedrooms. All have wide private terraces with unobstructed ocean views, open floor plan living areas featuring contemporary European designer furniture, and fully equipped kitchens with imported stone counters and stainless appliances including in-Suite washer and dryer and an array of resort-style amenities for the whole family. Signature features include a permanent curated art collection on view throughout the resort’s public spaces and an elegant lobby with soaring ceilings and sleek Italian furnishings.
What does our long term stay program offer:
- Luxury accommodation in a furnished one-, two-, or three-bedroom condominium
- Access to all the amenities and services of the resort (24 hour gym, 9th floor Terrazas restaurant and bar, 2 Spas, 2 infinity pools, direct access to the beach with 2 beach chairs, towels and umbrella, and much more)
- Discounted monthly parking (valet only)
- On-demand housekeeping services for a fee
Contact us to receive a quote or more information about our long term stay options
Tel : 1-844-798-5879
Email: reservations@sosouthfl.com
Yes, Hyde Resort & Residences provides a rewards program that allows guests to choose their incentives through Guestbook.
Below is the detail of our Housekeeping Services and corresponding fees. For questions about this information please contact reservations@sosouthfl.com
- Mandatory Departure Cleaning : This service will be performed automatically once you vacate your vacation rental. A Departure Cleaning charge will be automatically applied to your bill based on the table below. The service consists of:
- Changing of linen and terry (towels, sheets, pillowcases)
- Unit dusting (kitchen, bedroom, living/dining room)
- Vacuuming, sweeping and mopping of floor (entire unit)
- Cleaning of windows inside panes
- Balcony cleaning (floor, chairs and tables)
- Kitchen cleaning : stove, oven, refrigerator, cabinet, door microwave, coffee maker, toaster
- Restocking of amenities
- Removing of trash
- Bathroom cleaning: toilet, shower, mirrors, sink, doors and floor
| Unit Type | Condo Cleaning Fee Upon Check Out |
| One-Bedroom | $120.00 |
| Two-Bedroom | $140.00 |
| Three-Bedroom | $160.00 |
- Daily or Punctual Cleaning: This service will be performed upon request and a fee will be added to your final bill based on the table below. A 24-hour notice before 5 pm is necessary. The service consists of:
- Making of beds
- Unit dusting (kitchen, bedroom, living/dining room)
- Vacuuming, sweeping of floor (entire unit)
- Loading of dishwasher
- Changing of terry
- Removing of trash
| Unit Type | Departure Cleaning Fee |
| One-Bedroom | $60 +tax |
| Two-Bedroom | $75 +tax |
| Three-Bedroom | $95 +tax |
To request additional housekeeping service ahead of your arrival day, please call reservations at 1-855-557-4243 or email: reservations@sosouthfl.com during business hours.
Upon your departure, a one-time cleaning fee of $120, $140 or $160 will be applied to your final bill depending on the size of your condominium. Details of our Housekeeping Services and corresponding fees.
The health and well-being of our guests and employees is of the utmost importance to us, and Hyde Resort & Residences proudly adheres to the highest standards of hotel cleanliness and sanitization. Click here to learn more about the details of our SoClean program and what it means for your stay.
The hotel provides accessible guest rooms with entry/exit passages, bedroom passages, and bathroom passages with at least 32 inches (812 mm) of clearance. Additionally, the following public areas are accessible to guests with physical limitations via either flat or ramp access: business center, valet parking, concierge desk, elevators, exercise facility, restaurant, meeting rooms, public entrance, lobby/registration desk.
- Other accessibility features available at the hotel are as follows:
- Closed captioning on televisions
- Bathroom grab bars
- Roll-in shower
- An accessible (level or ramp) public entrance with clear routes to the hotel’s restaurant, business center, meeting rooms, exercise facility, and swimming pool
- Audible, visual (strobe), and vibrating alarms
- Elevators with audible alerts, Braille buttons, and lowered buttons
- Lowered emergency evacuation instructions, light switches, and thermostat controls
- Swimming pool hoist for pool access
- Accessible parking (via valet)
- All service/support animals are welcome.
- Daily Resort Amenity Fee of 35 USD per room per night plus 13% tax is applied at the time of check-in. The resort amenities include:
- Wireless Internet
- Local & Toll-Free Calls
- 24-Hour Access to Business Center
- Full Access to Pressreader App
- 2 Beach Chairs, 1 Umbrella & 4 Beach Towels
- 9th Level Pool Access includes towels, cabanas and chaise lounges (from Sun-up to Sun-down)
- 24 Hour Access to State of the Art Fitness Center with a personal trainer on duty. (all amenities are based upon availability)
Guests must be at least 21 years of age to check-in.
Hollywood’s premier eco luxury spa, Eména spa offers a wide range f signature spa treatments in five treatment rooms, as well as an upscale hair and nail salon.
Hyde’s state-of-the-art fitness center is located on the ninth floor and opens 24 hours a day for guests.
The Hyde is a beachfront property located only a few steps from the Atlantic Ocean. Complimentary beach chairs and umbrellas are available to Hyde guests on a first-come, first-served basis and are subject to availability.
The Hyde Resort & Residences is a non-smoking hotel. Any guests caught smoking on the premises will be charged a penalty as well as a cleaning fee.
The Hyde Resort & Residences does not allow parties in guest rooms. Please see full party policy here
A credit card is required to guarantee a reservation. If an Advance Purchase Rate is booked, a full, non-refundable deposit is required at the time of booking.
Hyde’s cancellation policies vary by reservation type. Generally, guests must cancel by 6 pm local hotel time 72 hours prior to arrival to avoid a 1-night room and tax charge. If your reservation was booked as an Advance Purchase or similar offer, however, it may be non-refundable regardless of your cancellation timeline. Please refer to your confirmation email or contact the Hyde to confirm the cancellation policy for your specific reservation.
Guests of the Hyde Resort traveling to/from the airport are encouraged to contact Super Shuttle, Uber/Lyft, or a local taxi company to arrange a ride.
Hotel Guest
- 1-7 Days $35 Tax/ Day
- 8-30 Days $30 Tax/ Day
Non-Hotel Guests
- $20 Tax / 0-3 Hours
($8 for every additional hour)
No overnight visitor parking
ETARU Hallandale features delicious contemporary Japanese Robatayaki cuisine in a waterfront setting. Steps away from the sand, the restaurant seamlessly evolves from beach club to restaurant to bar, with the central robata grill at its beating heart.
The Hyde Resort has two infinity-edge pools, both located on the ninth floor outdoor pool deck with views of the Atlantic Ocean.
We are independently owned by Sotherly Hotels.
We have over 200 one-bedroom, two-bedroom, three-bedroom, and four-bedroom suites, all fully appointed with stocked gourmet kitchen, washer/dryer, and a full-size balcony.
The Hyde is a pet-free resort. Only service animals are accepted.
Standard check-in time is 4:00 pm EST and the standard check-out time is 11:00 am.
Yes, there will be a $5 fee to retrieve any packages sent to the hotel.